Get In Touch
We're here to help! Reach out with any questions about orders, products, or returns.
Registered Office
Novytra Commerce Pvt. Ltd
7th Floor, Sy.No.88, South Wing Krishi Sapphire
HitechCity, Madhapur, Shaikpet
Hyderabad, Telangana 500081
India
Response Time
We typically respond within 24-48 hours on business days. For urgent order issues, please call us directly.
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Grievance Redressal
As per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Grievance Officer
Jana Vijay Kumar
Designation
Grievance Redressal Officer
Response Time
Within 48 hours of receipt
Resolution Time
Within 15 days from date of complaint
Working Hours
Mon-Sat: 10 AM - 7 PM IST